How we collect, use, protect, retain, and manage personal data across our website and learning platform.
[email protected]This Privacy Policy explains how Major Academy collects, stores, uses, shares, and protects personal data when users access and use our website, learning platform, products, and services.
By using our platform or submitting personal information to us, you acknowledge that you have read and understood this policy.
Information collected through our website helps us support users during their use of the platform, respond to questions, provide updated information, improve website content and interface, conduct user surveys, and introduce products or services related to Major Academy.
When a user registers an account, we may store account information on servers located in Vietnam. This information is protected and is only disclosed or provided to third parties when necessary or when required by competent state authorities under applicable law.
To access or use certain services, users may be asked to provide personal information such as email address, full name, phone number, address, and other necessary details. Users are responsible for ensuring that the information they provide is accurate and lawful.
We may also collect usage and connection information, including visit frequency, pages viewed, links clicked, IP address, browser type, browser language, access time, and referring or requested addresses sent by the user's browser.
We generally use information provided by users to answer questions, process requests, support service usage, and notify users about available or relevant products and services.
Personal information may be shared with other organizations or individuals only when necessary to respond to user requests or to provide, operate, and support our services.
We do not provide personal information to third parties for their own separate benefit without user consent. However, we may share information with partners or service providers hired to support system operations or service delivery on our behalf.
We may disclose information when permitted by law, when requested by competent authorities, or when we reasonably believe disclosure is necessary to protect lawful rights, protect individuals, or maintain the safety and security of the system and its users.
Customer data may be transferred to a successor or designated management entity if the company is merged, acquired, restructured, or transferred. Feedback submitted by users may be used to improve services, support internal reference, or serve appropriate communication activities.
We collect and store personal information only within a scope that is appropriate and necessary for our lawful operating purposes. We also apply reasonable measures to protect the security, integrity, accuracy, and confidentiality of user information.
Personal data is stored until the user requests deletion or for the period necessary to provide services, comply with legal obligations, and resolve issues related to the user, the account, or the services.
The organization responsible for collecting and managing personal information is Major Academy Joint Stock Company.
Address: 107 Tran Quoc Hoan Street, Tan Son Nhat Ward, Ho Chi Minh City, Vietnam.
Support email: [email protected].
Users may access and update their personal information through their account on the website, subject to the functions currently available on the system.
Accessing and updating personal information through available account tools is provided free of charge.
If users need assistance with access, correction, or deletion requests, they may contact us through the support email listed in this policy.
We take the collection, storage, and protection of user personal and private information seriously, accurately, and confidentially.
We establish separate systems for collecting and storing private information, operated on official servers and backup server systems to improve data safety.
Personal information is not provided to third parties except when requested by competent state authorities or when disclosure is permitted by law.
We apply protective measures such as firewall systems to help prevent cyberattacks, regular technical and operational monitoring to detect and respond to unauthorized access risks, and internal processes for data control and confidentiality.
User personal and private information is stored, controlled, and protected according to internal procedures, applicable law, and the operating rules of the platform.